Case Study (Sublime Life)
About the Company
Sublime Life offers skincare and personal care products to customers. They curate and sell sustainable and cruelty-free products in their store while focusing on clean beauty. Also, they ensure that the products they offer are free from harmful ingredients like parabens, sulfates, etc.
They sell various products like shampoos, body wash, soaps, face wash, and more. Sublime Life was launched in 2019 by the Ador Group.
Website: Sublime Life
Challenges
The merchant had various requirements for setting up their affiliate program. They wanted to set up different commission rates for products and affiliates in their program. Also, they wanted to offer discount codes to affiliates for promotions and personal use.
They also wanted to customize their affiliate portal by setting up a custom domain name. The merchant also wanted the option to set up custom legal pages and contact pages for the program. Additionally, they wanted to display the referral order details and analytics to affiliates in their dashboard.
The merchant also wanted an easy way of creating and sending legal agreements to affiliates and generating invoices for commission payments. They were also looking to provide promotional material to affiliates. Finally, they also wanted to provide public store pages to affiliates.
Solutions
With GoAffPro, the merchant did get the required options to set up the affiliate program as per their conditions. Our app does offer the feature to set up different commission rates for store products and affiliates in the program.
It also provides the option to automatically generate discount codes for affiliates for both promotions and personal usage. Additionally, it gives various customization options for the affiliate portal, such as a custom domain name, custom legal pages, etc.
The merchant can also customize the affiliate dashboard to display order details and analytics. There are dedicated options for creating and sending legal documents to affiliates and generating invoices for commission payments.
They also have the option to upload promotional media for affiliates. Furthermore, there is also an option for creating public store pages for affiliates, where customers can place orders.
Affiliate Portal Customization
Custom domain name
GoAffPro offers the option to set up a custom domain name for the affiliate portal. The merchant used this to set up a custom name for their portal: https://partners.sublimelife.in/
Custom legal pages
Our app offers the option to customize the terms and conditions and privacy policy pages for the affiliate program. The merchant used this to link their own terms and conditions and privacy policy pages from their store.
Custom contact page
The merchant also used the contact page option to link the contact page of the affiliate portal to the contact page of their store. This contact page gets used by affiliates to connect with the store merchant.
Advanced analytics
Our app also offers the option to showcase advanced analytics to affiliates within their account dashboard. The merchant enabled this option to display referral analytics to them.
Widgets and analytics
The merchant also used the widgets and analytics option to add the order details table in the affiliate dashboard. It allows affiliates to view additional information on the orders they have referred.
They also enabled the product sold widget, which shows affiliates the products that have been purchased in the sales referred by them.
Affiliate Commissions
The merchant wanted to set up different commission rates for products and affiliates in their program. They used the product commission option to set up different commission rates for their store products. Also, they used this option to disable commission on products by setting a zero percent commission rate for them.
Additionally, they used the affiliate commissions option to set up different commission rates for affiliates in their program.
Affiliate Coupon Codes
Referral coupon codes
The merchant used the automatic coupons option to generate coupon codes for affiliates. Affiliates can share these coupons with customers, and earn commissions on the sales made through them.
Automatically apply discount
Additionally, the merchant also enabled the "Automatically apply discount" option, which allows the coupon codes to be automatically applied at checkout when the customer visits the store using the affiliate's referral link.
Personal coupon codes
Our app also offers the option to generate personal coupons for affiliates automatically. The merchant enabled this option to generate personal coupon codes for affiliates. Affiliates can use these codes to make personal purchases in the store.
Creative Media Files
The merchant also wanted to provide promotional material to their affiliates. They used the creatives option to upload promotional media files for affiliates to use.
The files they upload as creatives get displayed to affiliates in their dashboard, from where they can download and share them.
Legal Documents
Our app also offers the option to create legal documents and send them to affiliates from within the app. Also, the signed documents are directly accessible from the affiliate files tab in the admin panel.
The merchant used this option to create a legal document and send it to affiliates. Also, they are able to access the signed documents directly from the GoAffPro admin panel.
Invoices
The merchant also enabled the invoices option to generate invoices for the commission payments they make to affiliates. They have also customized the invoice template as per their requirement.
Additionally, they have enabled the option for affiliates to download these invoices from within their dashboard.
Affiliate Mini Store
Our app also offers the option to add a mini-store inside the affiliate dashboard. It allows the affiliates to make purchases or create checkout links for their customers.
The merchant used this option to add the mini-store to the affiliate dashboard.
Affiliate Public Store
The merchant also used the affiliate public store option to create a one-page replicated store for affiliates, from where customers can place orders.
It also allows affiliates to choose the products they want to list on their store page.
Account Sync
Our app also offers the option to sync affiliates as store customers. The merchant enabled the account sync option for this. It automatically registers affiliates as store customers.
Conclusion
Sublime Life have been using GoAffPro for about two years now. They have been able to set up and run their affiliate program successfully. Also, their program has received a great reception. They have over 600+ affiliates in their program, whose referral sales have bought them over six figures in revenue.
References
Affiliate Portal Customization
Custom domain name: Link
Custom legal pages: Link
Custom contact page: Link
Advanced analytics: Link
Display order details: Link
Affiliate Commissions
Setup product commissions: Link
Disable commission on products: Link
Setup affiliate commissions: Link
Affiliate Coupon Codes
Setup referral coupon codes: Link
Automatically apply discount: Link
Setup personal coupon codes: Link
Creative Media Files
Upload creative media files: Link
Legal Documents
Create legal documents: Link
Send legal documents: Link
Access signed documents: Link
Invoices
Enable invoices for affiliate payments: Link
Customize invoice template: Link
Enable invoice access for affiliates: Link
Affiliate Mini Store
Setup affiliate store: Link
Affiliate Public Store
Setup affiliate public store: Link
Account Sync
Setup account sync: Link